Customer Testimonials

James and the team made themselves accessible and worked fast to ensure an easy and expedited experience. I compared rates to other lending companies and they met or exceeded in rates and conditions. Great value in home insurance costs when connected with their affiliate insurance company! Overall, highly appreciated and recommend their service.

Robert S.

James Gay and everyone I worked with at BankSouth Mortgage were great to work with. They were knowledgeable and responsive to all my questions. This was my 5th mortgage (the 1st by myself) and by far the easiest I’ve gone through. I was able to complete all the paperwork online and they were attentive and very helpful. I would highly recommend Janes Gay and the BankSouth Mortgage team!

Kimberly S.

Buying my home with BankSouth was very easy and stress free. I’d recommend them over every other lender.

John Z.

This is the second time I have worked with James. He is exceptional! I recommend him frequently.

Karen C. / Borrower

I always enjoy working with both James Gay and Ashlee Aloan. They are both great and keep me informed of the progress of things needed on my part to make the transaction smooth.

Bobby S./ Borrower

I have been through the mortgage process a few times in the past. Never has it been so pleasant. You and your staff were always there for any questions I had. In addition , you made the entire transaction extremely smooth and seamless. Thank you for a job well done.

Charles K.

James gets the job done very efficiently. You can count on what he tells you. I have gone to him 2 times and both times I closed inside of 30 days. Very professional in what he does.

William J.

This is our second time working with James and BankSouth. My husband and I appreciate another seamless and smooth transaction.

Rhonda C.

Honesty and timeliness separate James from his competitors. His willingness to explain the small details in a courteous manner made for excellent communication! He was transparent throughout the process and closed quicker than expected. I couldn't be more satisfied!

Patrick B.

James and his team stayed in contact with me throughout the process from beginning to end. All of the requirements were clearly communicated to me in a timely fashion, and they always replied back to my questions and concerns within a reasonable time frame. Applying for a mortgage can be a nerve-wracking experience. Its the largest purchase most of us will ever make. James and his team went above and beyond to make sure I was comfortable. Thank you!

Scott G.


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