Customer Testimonials

James' team was great from the start. They provided a professional and courteous experience from the first day we met. With this being my family's first home purchase we are grateful for the ease in which the process was handled.

Andrew K. / First-Time Homebuyer

James gets the job done very efficiently. You can count on what he tells you. I have gone to him 2 times and both times I closed inside of 30 days. Very professional in what he does.

William J.

James Gay and everyone I worked with at BankSouth Mortgage were great to work with. They were knowledgeable and responsive to all my questions. This was my 5th mortgage (the 1st by myself) and by far the easiest I’ve gone through. I was able to complete all the paperwork online and they were attentive and very helpful. I would highly recommend Janes Gay and the BankSouth Mortgage team!

Kimberly S.

This is the second time I have worked with James. He is exceptional! I recommend him frequently.

Karen C. / Borrower

James and his team stayed in contact with me throughout the process from beginning to end. All of the requirements were clearly communicated to me in a timely fashion, and they always replied back to my questions and concerns within a reasonable time frame. Applying for a mortgage can be a nerve-wracking experience. Its the largest purchase most of us will ever make. James and his team went above and beyond to make sure I was comfortable. Thank you!

Scott G.

James and the team made themselves accessible and worked fast to ensure an easy and expedited experience. I compared rates to other lending companies and they met or exceeded in rates and conditions. Great value in home insurance costs when connected with their affiliate insurance company! Overall, highly appreciated and recommend their service.

Robert S.

James Gay and his team made my homebuying experience easy and stress-free! They were efficient and all-around a great team to work with. Thank you for helping me with purchasing my first home!

Ashley W. / First-Time Homebuyer

James Gay was fantastic! He took the time to explain everything to us and we felt prepared and confident at closing. I'm actually shocked at how painless buying a house for the first time was!

Benjamin H. / First-Time Homebuyer

They were very professional and pleasant. They knew their job very well and communication was excellent. The whole process was very nice and I was lucky to have Ashlee and Jennifer help me get the house. Thank you very much.

Andrew L.

Never have I purchased a home so easily...James and Ashlee were phenomenal.

Teresa L.


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