Customer Testimonials

We wouldn't use anyone else! James Gay has helped us several times with financing homes. Not only us, but our kids and friends of the family. We recommend him to everyone we know!

James S. / Borrower

This is our second time working with James and BankSouth. My husband and I appreciate another seamless and smooth transaction.

Rhonda C.

James' team was great from the start. They provided a professional and courteous experience from the first day we met. With this being my family's first home purchase we are grateful for the ease in which the process was handled.

Andrew K. / First-Time Homebuyer

I have been through the mortgage process a few times in the past. Never has it been so pleasant. You and your staff were always there for any questions I had. In addition , you made the entire transaction extremely smooth and seamless. Thank you for a job well done.

Charles K.

James and his team stayed in contact with me throughout the process from beginning to end. All of the requirements were clearly communicated to me in a timely fashion, and they always replied back to my questions and concerns within a reasonable time frame. Applying for a mortgage can be a nerve-wracking experience. Its the largest purchase most of us will ever make. James and his team went above and beyond to make sure I was comfortable. Thank you!

Scott G.

This is the second time I have worked with James. He is exceptional! I recommend him frequently.

Karen C. / Borrower

James Gay and his assistant, Ashlee were awesome in my process. This was my first time purchasing a home. They ALWAYS made me feel comfortable in my decisions, replied to me in a timely manner and were very helpful. I have recommended them to several friends thinking about purchasing a home.

Michelle L. / First-Time Homebuyer

James Gay and everyone I worked with at BankSouth Mortgage were great to work with. They were knowledgeable and responsive to all my questions. This was my 5th mortgage (the 1st by myself) and by far the easiest I’ve gone through. I was able to complete all the paperwork online and they were attentive and very helpful. I would highly recommend Janes Gay and the BankSouth Mortgage team!

Kimberly S.

They were very professional and pleasant. They knew their job very well and communication was excellent. The whole process was very nice and I was lucky to have Ashlee and Jennifer help me get the house. Thank you very much.

Andrew L.

Couldn't have asked for a better team to work with on purchasing my home. So thankful to have the buying experience be made so easy and enjoyable!

Aislinn M.


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